Stakeholder management in the alleviation of legal and regulatory disputes in Public-Private Partnership projects in South Africa

Dithebe, K. and Aigbavboa, C. and Thwala, W.D. and Edwards, D.J. and Hayhow, S. and Talebi, Saeed (2021) Stakeholder management in the alleviation of legal and regulatory disputes in Public-Private Partnership projects in South Africa. Journal of Engineering, Design and Technology. ISSN 1726-0531 (In Press)

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Abstract

Purpose: This study introduces the use of critical success factors (CSFs) of stakeholder management as a possible solution to reduce disputes experienced as a result of legal and
regulatory issues in public-private partnership (PPP) projects.

Methodology: The epistemological positioning of this paper adopted positivism and deductive reasoning to investigate the dispute phenomena on PPP projects. A survey strategy was adopted using a structured questionnaire and closed ended Likert scales to collate primary data. Questionnaires were distributed to South African construction professionals using both purposive and snowballing non-probability sampling techniques. Data was analysed using summary statistical analysis of the CSFs identified from literature.

Findings: The study revealed that among the 19 critical success factors (CSFs) identified, five factors were highlighted that could contribute to the alleviation of disputes between stakeholders in PPP projects viz: 1) adequate project planning and control; 2) effective leadership; 3) appropriate strategies for the management of stakeholders; 4) confirmation of clear goals and objectives of the project; and 5) effective communication.

Originality: The strength of the study lies in the evaluation and use of CSFs of stakeholder management as a possible solution to minimise or even avoid disputes as a result of legal and
regulatory issues in PPP projects. By integrating the CSFs, the legal and contractual misconceptions of the PPP initiative are clarified. Such work represents a novel contribution to procurement practice in South Africa and may be other countries internationally who are grappling with similar issues.

Item Type: Article
Date: 1 June 2021
Uncontrolled Keywords: public-private partnership projects, stakeholder management, critical success factors, legal and regulatory issues, construction project team
Subjects: K200 Building
Divisions: Faculty of Computing, Engineering and the Built Environment > School of Engineering and the Built Environment
Depositing User: Saeed Talebi
Date Deposited: 30 Jun 2021 11:20
Last Modified: 17 Aug 2021 05:30
URI: http://www.open-access.bcu.ac.uk/id/eprint/11870

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