Urban gig workers in Indonesia during COVID-19: The experience of online ‘ojek’ drivers

Rachmawati, Riani and Safitri, and Zakia, Luthfianti and Lupita, Ayu and de Ruyter, A. (2021) Urban gig workers in Indonesia during COVID-19: The experience of online ‘ojek’ drivers. Work Organisation, Labour & Globalisation, 15 (1). pp. 31-45. ISSN 1745-641X

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This paper uses case study evidence to examine how COVID-19 has impacted on the working conditions of urban gig workers (online ‘ojek’ riders). Initial findings suggest that the platform companies use the term ‘partner’ to commandeer low-cost labour and thereby avoid the obligations required of a contract of employment, and that this vulnerability has become more evident in COVID-19 pandemic conditions. The findings suggest that the platform companies should pay more attention to worker feedback to create a better working environment, as decent work will better be achieved with responsible corporate governance, good management, and strong worker-management relationships.

Item Type: Article
Identification Number: https://doi.org/10.13169/workorgalaboglob.15.1.0031
Date: 1 July 2021
Uncontrolled Keywords: Gig workers, online drivers, urban, decent work, COVID-19, job creation, motorbike taxi, transportation
Subjects: N100 Business studies
N200 Management studies
Divisions: Faculty of Business, Law and Social Sciences > Birmingham City Business School > Dept. Management, HR and Enterprise
Depositing User: Alex De Ruyter
Date Deposited: 18 Aug 2021 09:55
Last Modified: 18 Aug 2021 13:02
URI: http://www.open-access.bcu.ac.uk/id/eprint/12088

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