Service evaluation of a COVID-19 critical care orientation programme

Carter, Chris and Aedy, Helen and Osborn, Michelle and Rooney, Martine and Notter, Joy (2022) Service evaluation of a COVID-19 critical care orientation programme. British Journal of Nursing, 31 (8). pp. 452-458. ISSN 0966-0461

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Abstract

Background:
During the first wave of the COVID-19 pandemic in the UK, south London had the highest number of COVID-19 patients admitted to critical care. At one hospital, staff being redeployed to critical care were invited to attend an orientation to critical care workshop.

Aim:
To carry out a service evaluation of the training outcomes from rapidly redeployed staff who completed the workshop during the first wave of the COVID-19 pandemic (March–July 2020).

Methods:
Two stages were used, the first was a post-workshop evaluation questionnaire completed immediately after the training, with the second involving a single centre e-survey questionnaire two months later.

Findings:
In total 131 health professionals attended the workshop, and 124 (95%) post-course evaluations were completed. Some 116 staff were contacted for the e-survey, with a response rate of 34% (n=40). Overall, the training was well evaluated. Of the 40 respondents, 70% (n=28) had volunteered, but only just over half (n=21, 52%) went on to work in critical care.

Conclusion:
This article describes the organisational response of one NHS acute hospital to the unprecedented challenges that arose from the COVID-19 pandemic. The service evaluation identified the importance of a pedagogical approach, which not only delivered clinical content, but also allayed anxiety for health professionals preparing to work in a new environment.

Item Type: Article
Identification Number: https://doi.org/10.12968/bjon.2022.31.8.452
Dates:
DateEvent
1 October 2021Accepted
19 April 2022Published Online
Uncontrolled Keywords: COVID-19, Pandemic, Blended learning, Critical care, Staff redeployment
Subjects: CAH02 - subjects allied to medicine > CAH02-04 - nursing and midwifery > CAH02-04-01 - nursing (non-specific)
Divisions: Faculty of Health, Education and Life Sciences > School of Nursing and Midwifery
Depositing User: Chris Carter
Date Deposited: 05 May 2022 11:30
Last Modified: 05 May 2022 11:30
URI: http://www.open-access.bcu.ac.uk/id/eprint/13204

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