Whose questionnaire is it, anyway?

Saxon, A. and Walker, Shane and Prytherch, D. (2009) Whose questionnaire is it, anyway? International Journal of Information Technology and Web Engineering, 4 (4). pp. 1-21. ISSN 15541045 (ISSN)

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This article focuses on the adoption and adaptation of methodologies drawn from research in psychology for the evaluation of user response as a manifestation of the mental processes of perception, cognition and emotion. The authors present robust alternative conceptualizations of evaluative methodologies which allow the surfacing of views, feelings and opinions of individual users producing a richer, more informative texture for user centered evaluation of software. This differs from more usual user questionnaire systems such as the Questionnaire of User Interface Satisfaction (QUIS). (Norman et al, 1989) The authors present two different example methodologies so that the reader can firstly, review the methods as a theoretical exercise and secondly, applying similar adaptation principles, derive methods appropriate to their own research or practical context. Copyright © 2010, IGI Global.

Item Type: Article
Identification Number: https://doi.org/10.4018/jitwe.2009100101
October 2009Published
Uncontrolled Keywords: Emotion, Evaluation methodology, HCI, Human computer interaction, Methodology adaptation, Motivation, Motivation systems theory, Repertory grid, Usability, Usability evaluation, User experience, User interface, User satisfaction, User-centered design, Emotion, Evaluation methodologies, Evaluation methodology, Methodology adaptation, Repertory grids, Usability evaluation, User centered designs, User experience, User satisfaction, Motivation, System theory, Usability engineering, User interfaces, Human computer interaction
Subjects: CAH25 - design, and creative and performing arts > CAH25-01 - creative arts and design > CAH25-01-03 - design studies
Divisions: Faculty of Arts, Design and Media > College of Art and Design
Depositing User: Yasser Nawaz
Date Deposited: 01 Mar 2017 14:34
Last Modified: 12 Jan 2022 16:52
URI: https://www.open-access.bcu.ac.uk/id/eprint/2464

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