Barriers to questionnaire completion: Understanding the AIDS/HIV patient's perspective

Land, L. and Ross, J.D.C. (2013) Barriers to questionnaire completion: Understanding the AIDS/HIV patient's perspective. Nurse Researcher, 21 (3). pp. 20-23. ISSN 13515578 (ISSN)

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Abstract

Aim: To determine what encourages or discourages AIDS/HIV patients from completing questionnaires. Background: Data from surveys can provide important information but response rates can be poor. Factors that affect this in an HIV clinic population have not been assessed previously. Review methods: The researchers used a qualitative approach and a structured interview schedule. Ten patients were recruited and participated in one-to-one interviews. Discussion: Most patients saw the potential value of completing a questionnaire in the clinic. Lack of privacy during completion was raised as a concern, particularly if there were sensitive questions to respond to. Lack of technical competence was identified by some as a barrier to participation in electronic surveys. Tickboxes were preferred over rating scales or open answers. Participants did not expect a cash incentive or entry in a prize draw when asked to complete a questionnaire in-clinic. Conclusion: Generally, AIDS/HIV patients were willing to participate in surveys. Availability of a private area to complete the questionnaire, avoiding complex electronic systems, completion in the clinic, tickbox answers and a length of under two sides of A4 were the most important features that improved acceptability of the questionnaire to patients. Implications for research: Surveys that evaluate care need to be short, easy to complete and have clear relevance to the patients' experience. © 2013 RCN Publishing Ltd.

Item Type: Article
Uncontrolled Keywords: HIV services, Questionnaires, Response rates, Surveys, acquired immune deficiency syndrome, article, human, Human immunodeficiency virus infection, information processing, nursing, nursing research, patient dropouts, patient participation, psychological aspect, questionnaire, standard, Acquired Immunodeficiency Syndrome, Data Collection, HIV Infections, Humans, Nursing Research, Patient Dropouts, Patient Participation, Questionnaires
Subjects: B700 Nursing
B900 Others in Subjects allied to Medicine
Divisions: Faculty of Health, Education and Life Sciences > Centre for Social Care, Health and Related Research (C-SHARR) > Quality of Care
Depositing User: Hussen Farooq
Date Deposited: 25 Feb 2017 07:33
Last Modified: 25 Feb 2017 07:33
URI: http://www.open-access.bcu.ac.uk/id/eprint/2548

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