Do not say a word! Conceptualizing employee silence in a long-term crisis context

Prouska, Rea and Psychogios, Alexandros (2016) Do not say a word! Conceptualizing employee silence in a long-term crisis context. The International Journal of Human Resource Management. pp. 1-30. ISSN 0958-5192

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Abstract

Although research has emphasized the organizational and individual factors that influence employee voice and silence at work, it is less known how employee voice/silence is affected by the economic context, particularly when this context is one of intensive and long-term economic crisis in a country with weak institutional bases. In this study, we explore how employee silence is formulated in long-term turbulent economic environments and in more vulnerable organizational settings like those of small enterprises. The study draws on qualitative data gathered from 63 interviews with employees in a total of 48 small enterprises in Greece in two periods of time (2009 and 2015). This study suggests a new type of employee silence, social empathy silence, and offers a conceptual framework for understanding the development of silence over time in particular contexts of long-term turbulence and crisis.

Item Type: Article
Subjects: N600 Human Resource Management
Divisions: UoA Collections > UoA19: Business and Management Studies
Faculty of Business, Law and Social Sciences > Birmingham City Business School > Dept. Management, HR and Enterprise
Depositing User: Miss Jessica Baylis
Date Deposited: 14 Feb 2017 15:32
Last Modified: 14 Feb 2017 15:32
URI: http://www.open-access.bcu.ac.uk/id/eprint/3506

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