Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis

Psychogios, Alexandros and Nyfoudi, Margarita and Theodorakopoulos, Nicholas and Szamosi, Leslie Thomas and Prouska, Rea Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis. British Journal of Management. ISSN 1467-8551 (In Press)

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Abstract

“What is the relationship between Adverse Working Conditions (AWCs) and employees’ Organizational Citizenship Behavior (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis?” To address this question, a survey of 312 frontline workers was undertaken in 62 Greek SMEs - an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring AWCs. Second we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction’s mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.

Item Type: Article
Subjects: N600 Human Resource Management
Divisions: Faculty of Business, Law and Social Sciences > Birmingham City Business School > Dept. Management, HR and Enterprise
Depositing User: Professor Alexandros Psychogious
Date Deposited: 06 Jul 2017 13:23
Last Modified: 06 Jul 2017 13:23
URI: http://www.open-access.bcu.ac.uk/id/eprint/4715

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