Perceptions of business performance in medium-sized construction companies in the English Midlands - volume 1: text; volume 2: appendices

Swarnadhipathi, A. K. C. (2009) Perceptions of business performance in medium-sized construction companies in the English Midlands - volume 1: text; volume 2: appendices. Doctoral thesis, Birmingham City University.


Download (25MB)

Download (24MB)


There is a gap between the performance of the construction company as a business and the performance of its construction projects. The research addresses this gap through how senior managers construct business performance in medium-sized construction companies which are believed to be working at both company and project levels.

Existing research identified determinants of business performance as locality, type of work and size of business, as well as management approach. Therefore this research is limited to the English Midlands to ensure commonality in the working conditions of the construction companies investigated and to understand other factors useful in creating business performance.

An interpretive research method was chosen because the construction industry operates substantively through the actions and relationships of individuals. A series of in-depth semi-structured interviews was conducted with senior managers in two stages. An analysis based on the content of the interview transcripts was used to develop the understanding of creation of business performance in a construction company.

The findings determined that business performance was a fluid concept in practice which is not handled well by academic theory. Medium-sized construction companies have a nature which operates through non-formal "direct managerial contact" and wider integration through a proactive company-wide drive for business development and business improvement. This means that effectively there is no gap between company and project. The company's business processes are flexible to address the market and client's changing requirements. However the project processes are more fixed to enable effective delivery. Thus business performance is created as an amalgamation of knowledge, experience, decisions and relationships that operate differently depending on market and operational context to deliver long-term sustainability to the company.

Item Type: Thesis (Doctoral)
Date: August 2009
Uncontrolled Keywords: Business performance, Continuous business improvement, Construction company, Integration, People, Processes, Project
Subjects: K200 Building
K900 Others in Architecture, Building and Planning
N100 Business studies
Divisions: Faculty of Computing, Engineering and the Built Environment > School of Engineering and the Built Environment
REF UoA Output Collections > Doctoral Theses Collection
Depositing User: Richard Birley
Date Deposited: 19 Jul 2017 09:58
Last Modified: 19 Jul 2017 09:58

Actions (login required)

View Item View Item


In this section...