Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis

Psychogios, Alexandros and Nyfoudi, Margarita and Theodorakopoulos, Nicholas and Prouska, Rea and Szamosi, Leslie Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis. British Journal of Management. ISSN 1467-8551 (In Press)

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Abstract

“What is the relationship between Adverse Working Conditions (AWCs) and employees’ Organizational Citizenship Behavior (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis?” To address this question, a survey of 312 frontline workers was undertaken in 62 Greek SMEs - an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring AWCs. Second we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction’s mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.

Item Type: Article
Uncontrolled Keywords: SMEs, Organizational Citizenship Behavior, Adverse Working Conditions, Job Satisfaction, Economic Crisis
Subjects: N100 Business studies
N200 Management studies
N600 Human Resource Management
Divisions: Faculty of Business, Law and Social Sciences > Birmingham City Business School > Dept. Management, HR and Enterprise
UoA Collections > UoA19: Business and Management Studies
Depositing User: Margarita Nyfoudi
Date Deposited: 18 Aug 2017 13:24
Last Modified: 18 Aug 2017 13:24
URI: http://www.open-access.bcu.ac.uk/id/eprint/4987

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