First Time User Experiences in Mobile Games: An Evaluation of Usability

Barnett, L. and Harvey, Carlo and Gatzidis, C. (2018) First Time User Experiences in Mobile Games: An Evaluation of Usability. Entertainment Computing, 27. pp. 82-88. ISSN 1875-9521

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Abstract

Unlike most other mobile applications, games are driven by their user experience rather than their functionality. No one wishes to play games that are either frustrating or difficult for the wrong reasons. Usability is an integral part of software development and is about maximizing the effectiveness, efficiency and satisfaction of the user. The delicacy of the user experience and heavy competition it can be argued render usability more important in games than it is in other software. Immersion and engagement are fundamental and core parts of the enjoyment of computer games, and both are dependent on usability. The focus of this article is around a framework for evaluating the usability of First Time User Experiences (FTUEs). Investigating two specific, off-the-shelf games, we demonstrate that the FTUE can affect an element of usability, namely `information quality', when controlling for the guidance and information presented. Despite this, overall usability is unaffected by the presence of the FTUE.

Item Type: Article
Subjects: G400 Computer Science
Divisions: Faculty of Computing, Engineering and the Built Environment > School of Computing and Digital Technology > Cyber Security
Depositing User: Carlo Harvey
Date Deposited: 14 May 2018 09:02
Last Modified: 21 Aug 2018 13:17
URI: http://www.open-access.bcu.ac.uk/id/eprint/5878

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