Smart City Development: A Business Process-centric Conceptualisation

Javidroozi, V. and Shah, H. and Feldman, Gerald (2019) Smart City Development: A Business Process-centric Conceptualisation. In: 8th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES, 19 - 21 Feb 2019, Prague, Czech.

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Abstract

Smart city development has been proposed as a response to urbanisation challenges and changing citizen
needs in the cities. It allows the city as a complex system of systems to be efficient and integrated, in order to
work as a whole, and provide effective services to citizens through its inter-connected sector. This research
attempts to conceptualise smart city, by looking at its requirements and components from a process change
perspective, not a merely technology-led innovation within a city. In view of that, the research also gains
benefits from the principles of smart city development such as systems thinking approach, city as a system of
systems, and the necessity of systems integration. The outcome of this study emphasises the significance of
considering a city as a system of systems and necessity of city systems integration and city process change
for smart city development. Consequently, the research offers a city process-centric conceptualisation of smart
city.

Item Type: Conference or Workshop Item (Paper)
Subjects: G500 Information Systems
Divisions: Faculty of Computing, Engineering and the Built Environment > School of Computing and Digital Technology
Depositing User: Vahid Javidroozi
Date Deposited: 19 Mar 2019 10:27
Last Modified: 19 Mar 2019 10:27
URI: http://www.open-access.bcu.ac.uk/id/eprint/7260

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