Urban gig workers in Indonesia during COVID-19: The experience of online ‘ojek’ drivers
Rachmawati, Riani and Safitri, and Zakia, Luthfianti and Lupita, Ayu and de Ruyter, A. (2021) Urban gig workers in Indonesia during COVID-19: The experience of online ‘ojek’ drivers. Work Organisation, Labour & Globalisation, 15 (1). pp. 31-45. ISSN 1745-641X
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Abstract
This paper uses case study evidence to examine how COVID-19 has impacted on the working conditions of urban gig workers (online ‘ojek’ riders). Initial findings suggest that the platform companies use the term ‘partner’ to commandeer low-cost labour and thereby avoid the obligations required of a contract of employment, and that this vulnerability has become more evident in COVID-19 pandemic conditions. The findings suggest that the platform companies should pay more attention to worker feedback to create a better working environment, as decent work will better be achieved with responsible corporate governance, good management, and strong worker-management relationships.
Item Type: | Article | ||||||
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Identification Number: | https://doi.org/10.13169/workorgalaboglob.15.1.0031 | ||||||
Dates: |
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Uncontrolled Keywords: | Gig workers, online drivers, urban, decent work, COVID-19, job creation, motorbike taxi, transportation | ||||||
Subjects: | CAH17 - business and management > CAH17-01 - business and management > CAH17-01-02 - business studies CAH17 - business and management > CAH17-01 - business and management > CAH17-01-04 - management studies |
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Divisions: | Faculty of Business, Law and Social Sciences > Birmingham City Business School | ||||||
Depositing User: | Alex De Ruyter | ||||||
Date Deposited: | 18 Aug 2021 09:55 | ||||||
Last Modified: | 22 Mar 2023 11:48 | ||||||
URI: | https://www.open-access.bcu.ac.uk/id/eprint/12088 |
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