CSR perceptions and employee behaviour: Evidence from Bangladesh
Roy, Taposh and Psychogios, Alexandros (2022) CSR perceptions and employee behaviour: Evidence from Bangladesh. Journal of General Management. ISSN 0306-3070
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Taposh & Psychogios - CSR perceptions and employee behaviour - JoGM.pdf - Accepted Version Available under License Creative Commons Attribution Non-commercial No Derivatives. Download (337kB) |
Abstract
The influence of CSR on organisations’ consumers has been studied extensively. However, there is lack of studies investigating the impact of employee CSR perception on their behaviour. Moreover, most of these studies have been conducted in the setting of developed economies, mainly western business contexts. Considering this two-fold lacuna, this study analyses to what extent CSR strategies applied by multinational organisations that operate in a non-western context, influence their employees’ behaviour. Results of a study of 204 employees working in MNOs in Bangladesh reveal that perceived CSR association along with perceived prestige increase organisational identification. Here, perception of CSR shaped is used as an antecedent of perceived prestige and organisational identification. Organisational identification, in turn, affects employees’ organisational commitment, which subsequently influences job satisfaction. Through integrating social identity theory and social exchange theory, this study shows a potential link between social identification and social exchange processes. In the case of CSR, exchange relationships improve when employees have identified themselves with the organisation. We also argue that CSR can enable MNOs to strengthen their relationships with employees.
| Item Type: | Article | ||||||
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| Additional Information: | This article has been accepted for publication in the Journal of General Management | ||||||
| Identification Number: | https://doi.org/10.1177/03063070221081578 | ||||||
| Dates: |
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| Uncontrolled Keywords: | Corporate social responsibility (CSR), Multinational organisations, perception of CSR, Organisational identification, Organisational commitment, Perceived prestige, Job satisfaction | ||||||
| Subjects: | CAH04 - psychology > CAH04-01 - psychology > CAH04-01-02 - applied psychology CAH17 - business and management > CAH17-01 - business and management > CAH17-01-04 - management studies CAH17 - business and management > CAH17-01 - business and management > CAH17-01-05 - human resource management |
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| Divisions: | Faculty of Business, Law and Social Sciences > Birmingham City Business School > Centre for Applied Finance and Economics | ||||||
| Depositing User: | Alexandros Psychogios | ||||||
| Date Deposited: | 23 Mar 2022 14:29 | ||||||
| Last Modified: | 16 Dec 2022 12:15 | ||||||
| URI: | https://www.open-access.bcu.ac.uk/id/eprint/12975 |
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