Assessing the Cybersecurity Needs and Experiences of Disabled Users

Binsedeeq, Arwa and Furnell, Steven and Helkala, Kirsi and Woods, Naomi and Chadwick, Darren and Fullwood, Chris and Carpent, Xavier and Gervassis, Nicolas (2024) Assessing the Cybersecurity Needs and Experiences of Disabled Users. In: 18th IFIP WG 11.12 International Symposium, 9th-11th July 2024, Skövde, Sweden.

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Abstract

Digital technology is incredibly crucial in today’s world. The use of technology is considered a right for both able and disabled users. Accessibility and security are two important concepts in the technology context. Accessibility refers to the level to which a product or service is designed to be utilized by people with disabilities. While security focuses on protecting a product or service from threats and harm. Accessible security refers to the practice of ensuring that digital products and services are not only secure but also accessible to everyone, including people with disabilities. Numerous studies have been conducted on the usage of technologies among people with disabilities. However, little research has been undertaken on accessible cybersecurity. Understanding encounters of disabled individuals with cybersecurity challenges can help develop more accessible and secure technologies and improve user experience. The first step to improving the accessibility of cybersecurity safeguards for users with disabilities is assessing their attitudes and needs. The aim of the study is to explore the cybersecurity attitude, behavior and awareness of people with various types of disability. The survey used to determine the most significant gap for people with disabilities in the accessible cybersecurity context to help them better handle and understand cyber threats in their everyday lives. The survey findings point out that having cybersecurity awareness does not always result in preventing security breaches. There is a gap between theoretical knowledge and practical application. There is a notable concern regarding insufficient technological safeguards. Recommendations are included for software developers to create a more accessible and secure digital environment.

Item Type:	Conference or Workshop Item (Paper)
Identification Number:	10.1007/978-3-031-72559-3_24
Dates:	Date Event 1 November 2024 Accepted 28 November 2024 Published Online
Uncontrolled Keywords:	Accessibility, Cybersecurity, Accessible security, Disabled Users, Accessibility Challenges, Inclusive Design, User Experience.
Subjects:	CAH04 - psychology > CAH04-01 - psychology > CAH04-01-01 - psychology (non-specific)
Divisions:	Faculty of Business, Law and Social Sciences > School of Social Sciences > Dept. Psychology
Depositing User:	Gemma Tonks
Date Deposited:	04 Dec 2024 12:18
Last Modified:	04 Dec 2024 12:18
URI:	https://www.open-access.bcu.ac.uk/id/eprint/16012

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