Green high-performance work systems and green service innovation: moderated mediation model of decent work and climate change skepticism

Zulfiqar, Sehar (2024) Green high-performance work systems and green service innovation: moderated mediation model of decent work and climate change skepticism. Management of Environmental Quality: An International Journal. ISSN 1477-7835

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Abstract

Purpose

Based on the ability-motivation-opportunity (AMO) framework, this paper develops and tests a moderated mediation model to investigate how and when green high-performance work systems (GHPWS) lead to green service innovation (GSI). For this purpose, the current study examines the mediating role of decent work (DW) and the moderating role of climate change skepticism (CSS) in the relationship between GHPWS and GSI.

Design/methodology/approach

Overall data collected from 262 Pakistan banking employees analyzed through the SPSS PROCESS macro supports this model.

Findings

Findings suggest that GHWPS increased GSI through DW. The positive effect of DW on GSI was particularly high for the employees with low CCS.

Research limitations/implications

Theoretically, this study expands knowledge in sustainable business practices and human resource management. Practically, it offers organizations strategies to integrate sustainability into their operations. This study implies that human resource management must be realigned with the overall organizational sustainability strategy to adopt environmental innovations. Along with the commercial and economic outcomes, this research has implications for public policy by advocating for practices that support environmental sustainability and DW. Societally, it promotes awareness of the importance of sustainability in business, which has a potential ripple effect on public attitudes and improves quality of life through environmental preservation.

Originality/value

This study provides unique insights into the employees’ doubts about anthropogenic climate change and the importance of organizations implementing GHPWS toward cultivating DW and GSI in the context of developing countries.

Item Type: Article
Identification Number: 10.1108/MEQ-02-2024-0069
Dates:
Date
Event
10 November 2024
Accepted
13 December 2024
Published Online
Uncontrolled Keywords: Green high-performance work systems, decent work, climate change skepticism, green service innovation, sustainability
Subjects: CAH17 - business and management > CAH17-01 - business and management > CAH17-01-02 - business studies
CAH17 - business and management > CAH17-01 - business and management > CAH17-01-04 - management studies
Divisions: Faculty of Business, Law and Social Sciences > Graduate School of Management
Depositing User: Gemma Tonks
Date Deposited: 30 Jan 2025 15:23
Last Modified: 30 Jan 2025 15:23
URI: https://www.open-access.bcu.ac.uk/id/eprint/16106

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