How Do Disabled Visual Artists Use GenAI Tools for Business Administration Tasks?

Hayward, Jayne and Vincenzi, Beatrice and Karpodini, Christina and Theil, Arthur (2025) How Do Disabled Visual Artists Use GenAI Tools for Business Administration Tasks? In: The 27th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '25), 26th-29th October 2025, Denver, Colorado, US. (In Press)

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Abstract

This paper investigates how disabled visual artists use GenAI tools to manage administrative and business tasks essential to sustaining creative careers. Whilst previous research has focused on GenAI's emerging role in artistic work, our study highlights its potential in supporting non-creative aspects of artistic practice, which are often overlooked yet critical for workload management of disabled artists. Through in-depth semi-structured interviews with 5 disabled visual artists, we explore the perceived benefits and barriers of using GenAI, particularly in terms of accessibility, cognitive demands, ethical concerns, and financial constraints. Our findings suggest that whilst GenAI can increase productivity, reduce cognitive load, and promote equity, it also presents challenges related to transparency, bias, interface complexity, and job displacement fears. We conclude by calling for more inclusive and affordable GenAI tools, improved accessible interfaces, ethical governance, and personalised support to enable disabled creatives in their professional practices.

Item Type:	Conference or Workshop Item (Paper)
Dates:	Date Event 29 August 2025 Accepted
Uncontrolled Keywords:	Human-centered computing, Accessibility, Computing methodologies, Artificial intelligence
Subjects:	CAH11 - computing > CAH11-01 - computing > CAH11-01-01 - computer science
Divisions:	Architecture, Built Environment, Computing and Engineering > Computer Science
Depositing User:	Gemma Tonks
Date Deposited:	03 Sep 2025 10:33
Last Modified:	03 Sep 2025 10:33
URI:	https://www.open-access.bcu.ac.uk/id/eprint/16630