Smart City Development: A Business Process-centric Conceptualisation

Javidroozi, Vahid and Shah, Hanifa and Feldman, Gerald (2019) Smart City Development: A Business Process-centric Conceptualisation. In: 8th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES, 19 - 21 Feb 2019, Prague, Czech.

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Smart city development has been proposed as a response to urbanisation challenges and changing citizen needs in the cities. It allows the city as a complex system of systems to be efficient and integrated, in order to
work as a whole, and provide effective services to citizens through its inter-connected sector. This research attempts to conceptualise smart city, by looking at its requirements and components from a process change
perspective, not a merely technology-led innovation within a city. In view of that, the research also gains benefits from the principles of smart city development such as systems thinking approach, city as a system of
systems, and the necessity of systems integration. The outcome of this study emphasises the significance of considering a city as a system of systems and necessity of city systems integration and city process change
for smart city development. Consequently, the research offers a city process-centric conceptualisation of smart city.

Item Type: Conference or Workshop Item (Paper)
21 February 2019Published
7 November 2018Accepted
Subjects: CAH11 - computing > CAH11-01 - computing > CAH11-01-03 - information systems
Divisions: Faculty of Computing, Engineering and the Built Environment > School of Computing and Digital Technology
Depositing User: Vahid Javidroozi
Date Deposited: 19 Mar 2019 10:27
Last Modified: 12 Jan 2022 12:55

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