The influence of new public management on the police first-line manager: exploring the challenges faced by practitioner managers
Banks, Scott and May, Anthony (2025) The influence of new public management on the police first-line manager: exploring the challenges faced by practitioner managers. Public Management Review. pp. 1-18. ISSN 1471-9037
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Abstract
Since the introduction of New Public Management (NPM), police sergeants have experienced significant role expansion, increasingly required to deliver organizational strategies, implement managerial policies, and facilitate organizational change. A study of police sergeants identified a conflict between management and operational responsibilities. Participants described policing as a mechanistic organization heavily weighted towards middle and upper management, impeding their autonomy. Yet, aired strong support for the retention of hierarchy. Participants expressed frustration at being excluded from critical decisions, negatively affecting their ability to facilitate change. This provides important insight into the impact of NPM on policing.
| Item Type: | Article |
|---|---|
| Identification Number: | 10.1080/14719037.2025.2496714 |
| Dates: | Date Event 16 April 2025 Accepted 26 April 2025 Published Online |
| Uncontrolled Keywords: | First-line Manager, New Public Management, Organisational Management, Organisational Behaviour, Organisational Structure, Police Leadership |
| Subjects: | CAH15 - social sciences > CAH15-01 - sociology, social policy and anthropology > CAH15-01-02 - sociology |
| Divisions: | Faculty of Business, Law and Social Sciences > College of Law, Social and Criminal Justice |
| Depositing User: | Gemma Tonks |
| Date Deposited: | 08 Jul 2025 10:56 |
| Last Modified: | 08 Jul 2025 10:56 |
| URI: | https://www.open-access.bcu.ac.uk/id/eprint/16496 |
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