Solidarity in Action at a Time of Crisis: The Role of Employee Voice in Relation to Communication and Horizontal Solidarity Behaviour

Prouska, Rea and Nyfoudi, Margarita and Psychogios, Alexandros and Szamosi, Leslie Thomas and Wilkinson, Adrian (2022) Solidarity in Action at a Time of Crisis: The Role of Employee Voice in Relation to Communication and Horizontal Solidarity Behaviour. British Journal of Management. ISSN 1467-8551

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Abstract

Solidarity behaviour among employees is important in building a sense of community in organisations, particularly within a crisis context where adverse working conditions prevail. However, we have limited knowledge concerning how solidarity behaviour develops. Using the lens of social exchange theory, this study examines how top-down communication and employee voice relate to horizontal (employee to employee) solidarity behaviour. We conducted two comprehensive studies during the Greek economic crisis and found that the relationship between top-down employee communication and horizontal solidarity behaviour is mediated by employee voice. The paper extends our existing knowledge in the fields of management and HRM by advancing our understanding of horizontal solidarity behaviour, highlighting the role of top-down employee communication as an effective HR practice, and delineating the role of employee voice in fostering workplace camaraderie in SMEs under crisis.

Item Type: Article
Identification Number: https://doi.org/10.1111/1467-8551.12598
Dates:
DateEvent
26 January 2022Accepted
13 February 2022Published Online
Uncontrolled Keywords: horizontal solidarity behaviour, top-down employee communication, employee voice, social exchange theory, economic crisis, Greece
Subjects: CAH04 - psychology > CAH04-01 - psychology > CAH04-01-02 - applied psychology
CAH17 - business and management > CAH17-01 - business and management > CAH17-01-04 - management studies
CAH17 - business and management > CAH17-01 - business and management > CAH17-01-05 - human resource management
Divisions: Faculty of Business, Law and Social Sciences > Birmingham City Business School > Ctr. Leadership and Management Practice
Depositing User: Alexandros Psychogios
Date Deposited: 28 Jan 2022 10:00
Last Modified: 18 Feb 2022 09:23
URI: http://www.open-access.bcu.ac.uk/id/eprint/12726

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